Shipping Policy

Last Updated: August 31, 2026

Thank you for shopping with PIK.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Locations

We currently ship caffeine pouch products within India.Availability of shipping services may vary depending on the delivery location.

Delivery Time

Estimated delivery times:
• Metro Cities: 2–5 business days
• Tier 2 & Tier 3 Cities: 3–7 business days
• Remote Locations: 5–10 business days

Delivery timelines are estimates and may be affected by weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, tracking information will be shared through the contact details provided during checkout whenever available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

PIK is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery and provide supporting photographs of the package and product.

Lost Shipments

If you believe your shipment is lost, please contact us and we will work with the courier partner to investigate the issue.

Contact Us

Email: [email protected]
Website: www.pikpouches.com