Privacy Policy
Last Updated: August 31, 2026
Welcome to PIK ("PIK," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our caffeine pouch products, submit inquiries, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
Name
Email address
Phone number
Shipping and billing information
Company name (for business inquiries)
Information submitted through contact forms, quote requests, or customer support requests
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Website activity and usage information
Referring website addresses
Date and time of visits
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Respond to inquiries and business requests
Improve our products and website experience
Send order confirmations and service communications
Analyze website performance and user behavior
Prevent fraud and maintain website security
Comply with legal obligations
Cookies and Analytics
Our website may use cookies and similar technologies to:
Remember user preferences
Improve website functionality
Measure website traffic
Analyze user interactions
Enhance overall user experience
You can disable cookies through your browser settings, though some features of the website may not function properly.
Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties that help us operate our business, including:
Payment processors
Shipping and logistics providers
Website hosting providers
Analytics providers
Customer service providers
Legal or regulatory authorities when required by law
These service providers are only permitted to use information as necessary to perform services on our behalf.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we take security seriously, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
Fulfill orders and customer requests
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any external websites they visit.
Your Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of personal information
Restrict or object to certain processing activities
Request a copy of your information
To exercise any of these rights, please contact us using the information below.
Age Requirements
Our Nicotine & caffeine pouch products are intended only for individuals who meet the legal age requirements applicable in their jurisdiction we dont sell nicotine pouches product in India, we only sell caffiene products online in india.
We do not knowingly collect personal information from children. If we learn that personal information has been collected from a child, we will take reasonable steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
PIK
Email: [email protected]
Website: www.pikpouches.com
We will respond to privacy-related inquiries as promptly as possible.